{"id":8104,"date":"2018-01-11T10:38:58","date_gmt":"2018-01-11T10:38:58","guid":{"rendered":"https:\/\/sextoysbank.com\/?page_id=8104"},"modified":"2020-02-04T08:31:57","modified_gmt":"2020-02-04T08:31:57","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/sextoysbank.com\/index.php\/return-policy\/","title":{"rendered":"Return Policy"},"content":{"rendered":"<p><strong>Return and Refund Policy<\/strong><\/p>\n<p><strong>Order cancellation<\/strong><\/p>\n<p>All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.<\/p>\n<p><strong>Refunds<\/strong><\/p>\n<p>Your satisfaction is our #1 priority. Therefore, if you\u2019d like a refund you can request one no matter the reason.<\/p>\n<p>If you did\u00a0<strong>not<\/strong>\u00a0receive the product within the guaranteed time(45 days not including 2-5 day processing) you can request a refund or a reshipment. If you received the wrong item you can request a refund or a reshipment. If you do not want the product you\u2019ve receive you may request a refund but you must return the item at your expense and the item must be unused.<\/p>\n<ul>\n<li>Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)<\/li>\n<li>Your order did not arrive due to exceptional circumstances outside the control of This Store (i.e. not cleared by customs, delayed by a natural disaster).<\/li>\n<li>Other exceptional circumstances outside the control of This Store<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.<\/p>\n<p><strong>Exchanges<\/strong><\/p>\n<p>If for any reason you would like to exchange your product, perhaps for a different Color and Types that are not available on This Store You must contact us first and we will guide you through the steps.<\/p>\n<p>Please do not send your purchase back to us unless we authorize you to do so.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return and Refund Policy Order cancellation All orders can be cancelled until they are shipped. If your order has been paid and you need to make<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/sextoysbank.com\/index.php\/wp-json\/wp\/v2\/pages\/8104"}],"collection":[{"href":"https:\/\/sextoysbank.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sextoysbank.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sextoysbank.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sextoysbank.com\/index.php\/wp-json\/wp\/v2\/comments?post=8104"}],"version-history":[{"count":19,"href":"https:\/\/sextoysbank.com\/index.php\/wp-json\/wp\/v2\/pages\/8104\/revisions"}],"predecessor-version":[{"id":8322,"href":"https:\/\/sextoysbank.com\/index.php\/wp-json\/wp\/v2\/pages\/8104\/revisions\/8322"}],"wp:attachment":[{"href":"https:\/\/sextoysbank.com\/index.php\/wp-json\/wp\/v2\/media?parent=8104"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}